Privacy Policy

Data you provide directly

• Identity and contact details you enter in the contact form: name, work email, company, and optionally a phone or WhatsApp number.
• Optional details: what you want to track and any message you write yourself, such as your current system or operational challenges.

Technical data

• Standard server logs (IP address, user agent, access time) for security and form abuse prevention.
• To prevent form abuse, we keep temporary counters keyed to a hashed form of your IP address and email address. These counters are deleted automatically when they expire.
• We do not use analytics or advertising cookies, so no cookie consent banner is shown. If this changes, we will update this policy and ask for your consent where required.

• Following up on your consultation, demo, or inquiry requests.
• Preparing proposals, rollout scopes, and demo material relevant to your needs.
• Service communication related to your request; not newsletters without consent.
• Keeping the website secure and preventing spam or abuse.

• We never sell your personal data to anyone.
• Form submissions are delivered to our own lead management system and/or our company email, through infrastructure providers (hosting, email delivery) acting as data processors.
• Disclosure only occurs where required by applicable law.

• Data is kept as long as needed to handle your request and meet legal obligations.
• We apply access controls, in-transit encryption (HTTPS), and form rate limiting to protect data.

• Request access to, correction of, or deletion of your personal data.
• Withdraw consent and ask us to stop communication.
• Raise objections with us first before contacting a supervisory authority.

• Questions about this policy can be sent through the consultation form on this website.
• PT. Katalyst Inovasi Digital, Indonesia.